European Assistance
We're with you - even when you're away

Driving to Europe on holiday? No matter where you are, you can always count on Volkswagen. Our European cover will protect you from unforeseen breakdown costs to your car anywhere in Europe. Just remember to bring all the following items and original documents - and make sure you familiarise yourself with the Terms and Conditions of your policy.
- Credit/Debit card
- Motor insurance certificate/Green Card (contact your motor insurer before taking a vehicle out of the UK to find out if you need a Green Card or to upgrade to fully comprehensive insurance)
- Vehicle registration document
- Driving licence (including paper counterpart if it is a photocard licence)
- Spare set of keys
- Passport
- Statement of insurance or booking reference
- International driving permit (where necessary)
- Set of spare light bulbs and the warning triangle
- High visibility jackets for all occupants
- Check policy details are correct
Should you need to call us, please use the relevant number for each country:
- France and Monaco 0800 290 112 (Freephone within France and Monaco only) 0472 43 52 55 (Pay call)
- Republic of Ireland 1 800 535 005 (Freephone)
- Rest of Europe 00 33 472 43 52 55 (Pay call)
- For Serbia and Montenegro 99 33 472 43 52 55 (Pay call)
- For Azerbaijan, Belarus, Georgia, Russia and Ukraine 810 33 472 43 52 55 (Pay call)
- Minicom Supertel: 0800 626 389
- Text facility for hearing or speech impaired customers: 07855 828 282
To Find out more about Terms and Conditions while abroad please read the following PDF document: European Motoring Requirements.
Download the European Motoring Requirements PDF (120.99KB)
You will require Adobe Acrobat to view this PDF file
Find out more about service checks