Owners

Fixed price servicing

for Volkswagens 3 – 10 years old

Minor Service £139 Minor Service every 12 months / 10,000 miles caveat
Major Service £259 Major Service every 24 months / 20,000 miles caveat

Minor service includes:

  • Oil & filter change
  • Replace pollen filter (where required)
  • Vehicle inspection and report to include:
    • All lights
    • Instruments
    • Bodywork
    • Glass
    • Locks
    • Battery
    • Coolant level
    • Drive belts
    • Braking system
    • Steering
    • Hoses
    • Drive shafts
    • Exhaust system
  • Wash and vacuum
  • Full vehicle road test
  • Diagnostic check including report
  • Re-set service interval display
  • Volkswagen stamp in service book
  • Price includes parts, oil, labour and VAT (20%)

Major service includes:

  • Oil & filter change
  • Replace pollen filter
  • Vehicle inspection and report to include:
    • All lights
    • Instruments
    • Bodywork
    • Glass
    • Locks
    • Battery
    • Coolant level
    • Drive belts
    • Braking system
    • Steering
    • Hoses
    • Drive shafts
    • Suspension
    • Exhaust system
  • Wash and vacuum
  • Replace air filter
  • Spark plugs (petrol engine) or fuel filter (diesel engine)
  • Remove wheels and check brakes
  • Check/adjust tension on all drive belts
  • Check gearbox oil level
  • Check final drive oil level
  • Full vehicle road test
  • Diagnostic check including report
  • Re-set service interval display
  • Volkswagen stamp in service book
  • Price includes parts, oil, labour and VAT (20%)

Prices offered in our Fixed Price Servicing offer are the maximum selling prices and that Authorised Repairers are free to offer prices lower than this offer.

Prices are valid until 30th June 2012. Up to and including 2.0 litre vehicles.
caveat This offer applies to vehicles following a time and distance servicing regime only. Customers whose vehicles are on a long-life servicing regime can ask their participating authorised repairer about changing over to a time and distance servicing regime if they believe this will better suit their needs. Offer applies to retail customers only.

We check the following as part of your MOT test:

  • Body and vehicle structure
  • Fuel system
  • Exhaust emissions
  • Exhaust system
  • Seat belts
  • Seats
  • Doors
  • Mirrors
  • Load security (boot lid or hatch)
  • Brakes
  • Tyres and wheels
  • Registration plates
  • Lights
  • Bonnet catch
  • Wipers and washers
  • Windscreen
  • Horn
  • Steering and suspension
  • Vehicle identification number (VIN)

Prices offered in our Fixed Price Servicing offer are the maximum selling prices and that Authorised Repairers are free to offer prices lower than this offer.

Prices are valid until 30th June 2012. Up to and including 2.0 litre vehicles.

Minor Service + MOT test for only £179 - Major Service + MOT test for only £299

Choose Options

Rollover an item to find out more

  • Air filter replacement (included in major service) £35
    Air filter replacement

    Why does it need to be changed?

    To stop dirt and dust entering the engine. If it doesn't work properly your car may be difficult to start.

    What do we do?

    Remove the old filter, clean housing and hoses, then fit a new filter.

    Service schedule

    Changing it is part of a major service.

    More info

  • Fuel filter replacement (included in major service) £55
    Diesel fuel filter replacement

    Why does my diesel fuel filter need to be replaced?

    Your engine needs clean fuel. If the filter is blocked it can lead to a drop in performance.

    What do we do?

    We replace the old filter with a new one.

    Service schedule

    At the recommended age or mileage limit.

    More info

  • Spark plugs renew (included in major service) £79
    Petrol engine spark plug replacement

    Why do they need to be changed?

    Spark plugs become less efficient over time. This can cause engine damage and means you use more fuel.

    What do we do?

    Remove the spark plugs, inspect them and replace with new ones.

    Service schedule

    We replace them at every major service.

    More info

  • Air-conditioning refresh (every 1 year) £29
    Air conditioning refresh

    Why does my air conditioning need to be cleaned?

    Disinfect and decontaminate the system, making it safe and effective again.

    What do we do?

    Use an ultrasonic anti-bacterial and odour treatment to eliminate microbial, fungal and bacterial contamination.

    Service schedule

    Every 12 months.

    More info

  • Air-conditioning service (includes refresh, every 2 years) £79
    Air conditioning service

    Why does it need to be serviced?

    The system can lose up to 10 per cent of its gas each year, becoming less efficient and increasing fuel consumption.

    What do we do?

    Drain and recharge the system, check parts and ensure the compressor and condenser are working correctly.

    Service schedule

    Volkswagen recommends every 2 years.

    More info

  • Brake fluid change (every 2 years) £59
    Brake fluid change

    Why does my brake fluid need to be changed?

    So your brakes continue to work safely and effectively.

    What do we do?

    Check the level and look for leaks. Drain the system and fill it with new brake fluid, then test the system.

    Service schedule

    At year 3 and every 2 years after that

    More info

  • DSG transmission oil & filter change (every 40,000 miles) £179
    DSG transmission oil and filter change

    Why does my DSG transmission oil and filter need to be changed?

    If the gearbox oil is dirty it will damage the other parts and affect the performance.

    What do we do?

    Check the gearbox for leaks, drain, and replace oil filter* before filling with high quality gearbox oil.
    *Only on applicable vehicles

    Service schedule

    The oil, every 40,000 miles, the filter may need to be changed as well.

    More info

  • 4 wheel drive oil change (every 40,000 miles) £65
    Four-wheel drive oil change

    Why does my four-wheel drive oil need to be changed?

    Dirty oil can't lubricate the multi-plate clutch properly, leading to system failure.

    What do we do?

    Replace the old oil with fresh oil.

    Service schedule

    Every 40,000 miles.

    More info

  • Service

    Why does my car need servicing?

    To ensure it stays in peak condition and performs well. For a genuine Volkswagen stamp in your service book.

    What do we do?

    Expert technicians carry out the recommended service for your car, then road test it.

    Service schedule

    Most Volkswagens: 10,000 miles/12 months.
    Longlife Servicing: when service indicator light is on

    More info

    MOT test

    Why do I need this?

    It's illegal to drive without a valid MOT and you could be driving a dangerous car.

    What do we do?

    Give your car expert Volkswagen attention for the standard test fee you would pay at any other MOT centre.

    Service schedule

    Every year, once your car is 3 years old.

    More info

Find out more about service checks

Fox, Lupo, Polo Golf, Bora, Jetta,
Beetle, Scirocco, Eos
Passat, Tiguan,
Touran, Sharan
Front brake pads replaced £129 £139 £149
Front brake pads & discs replaced £239 £249 £259
Rear brake pads/shoes replaced £129 £139 £149
Rear brake pads & discs replaced £229 £239 £249
Cambelt and tensioner change
(every 4 years)**
£319 £339 £359
Cambelt and tensioner change inc. water pump replaced £399 £419 £439

All prices include parts, oil, labour and VAT (20%) costs

**Customers who reach the recommended mileage limit on their vehicle's cambelt before 4 years may be advised to change their cambelt sooner. Please speak with one of our Service Advisors for further information.

Prices offered in our Fixed Price Servicing offer are the maximum selling prices and that Authorised Repairers are free to offer prices lower than this offer.

Prices are valid until 30th June 2012. Up to and including 2.0 litre vehicles.

We'll give you a car

Loan car - £12.50
including insurance with a maximum excess of £250; excluding fuel.

Loan car; Free if insured by customer
free if you self insure. Insurance must be fully comprehensive, to a value agreed with your Volkswagen Authorised Repairer. Evidence of insurance to the correct level will need to be produced before the loan car can be released.

Don’t forget: Bring both parts of your driving licence on the day. Please be aware that loan cars need to be booked in advance of your visit.


Collect and deliver
depending where you live, we’ll pick your car up and drop it back when the service is over – saving you the trouble of arranging alternative transport. Simply let us know before your appointment.
Area 1: £10, up to 20 minutes each way
Area 2: £15, up to 40 minutes each way

Any journeys over a 40 minute drive time each way are discretionary and need to be discussed with your Volkswagen Authorised Repairer directly. Please be aware that collection and delivery appointments need to be booked in advance of your visit.

Courtesy lift

Free of charge
If your next stop is less than 20 minutes away, we’ll drop you off and pick you up, free of charge.

Please be aware that your courtesy lift will need to be booked in advance of your visit.

Prices offered in our Fixed Price Servicing offer are the maximum selling prices and that Authorised Repairers are free to offer prices lower than this offer.

Prices are valid until 30th June 2012. Up to and including 2.0 litre vehicles.

Exterior wash & interior vacuum
For all jobs taking more than 1 hour in our workshop

Free

Minor bodywork repairs
If your car has any minor dents and dings you may want to book it in with us for one of the minor bodywork repairs listed below:


Alloy wheel refurbish (polished alloy wheels not included)

£60

Small dent removal

£60

Chip repair

£30

Any minor bodywork repairs will need to be booked in advance of your visit. Please be aware that if your Volkswagen Authorised Repairer feels that a minor bodywork repair is not viable, they may recommend a body shop repair instead.

Prices are valid until 30th June 2012. Up to and including 2.0 litre vehicles.

What do I need?

Please enter your postcode or nearest town below to locate your nearest 5 participating authorised repairers.

The Volkswagen Service Promise
Service Offers

Your annual maintenance planner

close panel

Helping you plan ahead

The minor and major service prices apply to vehicles following a Time and Distance service regime only.

Core service Age or mileage - whichever comes first
Year 3 or
30,000
Year 4 or
40,000
Year 5 or
50,000
Year 6 or
60,000
Year 7 or
70,000
Year 8 or
80,000
Year 9 or
90,000
Year 10 or
100,000
Minor Service £139 £139 £139 £139
Major Service £259 £259 £259 £259
Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10
MOT test £49 £49 £49 £49 £49 £49 £49 £49

Other routine maintenance

As per Volkswagen’s recommended change intervals.

Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10
Brake fluid change £59 £59 £59 £59
Air-Con refresh £29 £29 £29 £29
Air-Con service £79 £79 £79 £79
Cambelt and tensioner change** £319# £319#
30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000
DSG transmission oil & filter change £179 £179
4 wheel drive oil change £65 £65

Forecast wear and tear

Based on an estimated replacement period and dependent on driving style.For added peace of mind about your brake wear, visit your local Volkswagen authorised repairer and ask for a Free visual inspection

Year 3 or
30,000
Year 4 or
40,000
Year 5 or
50,000
Year 6 or
60,000
Year 7 or
70,000
Year 8 or
80,000
Year 9 or
90,000
Year 10 or
100,000
Front brake pads £129# £129#
Rear brake pads £129# £129#
Front brake pads & discs £239# £239#
Rear brake pads & discs £229#

3 years plus (from first MOT). Up to 10 years old. Up to and including 2.0 litre vehicles. Available to retail customers only. All prices are inclusive of parts, oil, labour and VAT and valid until 30 June 2012. Cannot be used in conjunction with any other offer.

** Customers who reach the recommended mileage limit on their vehicle's cambelt before 4 years may be advised to change their cambelt and tensioner sooner. Please speak with one of our Service Advisors for further information.

# Using Fox, Lupo, Polo prices for illustration purposes, for pricing for other applicable models please see previous page.